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Record year for DHL in Greater China

DHL Worldwide Express had reported continued record growth for Greater China in 1999. The Hong Kong market registered a high single-digit growth as the local economy was on the mend, while DHL's joint venture in China achieved an overall growth of nearly 30% last year, and its Taiwan market 15%.

Andy Tseng, area director for Greater China, predicted that China's accession to WTO will spur prosperous growth and new business opportunities in the entire region. Given the terms of the WTO agreement, Tseng said they have not even considered going as a sole company in China because their joint venture with the China National Foreign Trade Transportation (Group) Corp, called DHL-Sinotrans, has proven to be so successful. "They have been our partners for more than 10 years and they have learned a lot about management and operations from us," said Tseng. The jv has more than 130 offices spanning 21 cities in the mainland. In 1993, DHL-Sinotrans was the international air express company to receive a license from MOFTEC entitling them to offer domestic courier service between cities in China. DHL holds a third of the market share in the mainland.

In Taiwan, where DHL has a 42% market share, Tseng said their operations have benefitted from early investment in information technologies. DHL has 25 offices in 10 cities in Taiwan.


In Hong Kong DHL plans to invest over US$14mn to open five new service centres by 2001, representing a rise of shipment processing capacity by 19,700 pieces per hour. In view of the strong business growth for Greater China, DHL will open six new service centres in the mainland in 2000 and eight more service centres in Taiwan by 2001.

DHL Worldwide Express announces continued record growth for 99...(left) Andy Tseng, area director for Greater China, and W T Lee, general manager of DHL International (HK) Ltd

The establishment of its Central Asia Hub in Hong Kong, said W T Lee, general manager of DHL International (Hong Kong) Ltd, has been driven by the e-commerce wave. DHL announced the launched of DHL Connect that enables customers to manager their shipping requirements form their own PCs. This is enabled by a CatsEye new generation scanner handheld, mobile wireless computer that allows the courier to scan shipment air waybills and transmit data directly from customers' locations to DHL's global data network real time.