Information collection

In order to provide a better service to you, we may collect information when you register with us, use our services, attend our functions, or communicate with us.

As part of our mission to facilitate Hong Kong trade, we collect information and maintain a database about Hong Kong and overseas companies. In the process, we also collect personal information about individual contact persons of the companies or their employees.

If specific information is requested but not supplied, we may be unable to provide the requested service.

We only retain personal data for so long as it is necessary. However a copy may be archived indefinitely.

Use of information

The purposes for which information may be used by us in and outside Hong Kong include:

• processing applications
• providing services to facilitate trade between Hong Kong and overseas (or otherwise), and providing enquirers with contact and business information
• our operations, e.g., incorporation into our database, analysis, research and auditing
• notification of HKTDC trade fairs in Hong Kong and promotional events or trade fairs around the world (and similar events or trade fairs organized by our business partners and counterparts)
• distribution of HKTDC publications and research materials (and those of our business partners and counterparts)
• marketing HKTDC services or products (and those of our business partners and counterparts)
• complying with laws in or outside Hong Kong
• legal proceedings, including collecting overdue amounts
• other related purposes.

We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication, or send e-newsletters to you. You may choose not to receive promotional materials, by simply telling us, and we will cease to do so, without charge.

We will keep the personal data we hold confidential but may provide information to:

• personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services
• our overseas offices, affiliates, business partners and counterparts
• the public, including persons enquiring about Hong Kong companies
• persons under a duty of confidentiality to us
• persons to whom we are required to make disclosure under applicable laws in or outside Hong Kong
• actual or proposed transferees or participants of our services

We cannot control how third parties use information.

Cookies are commonly used to facilitate transmission and to provide more useful features. It is a piece of data stored in your computer. We use these devices to find out more about the use of our websites and user preferences, in order to improve our services. We may share summarized traffic data with advertisers. We note traffic, pages visited and time spent. You are not identified. However if you agree by registering with us, we may link the information to you, so that you may receive information more suited to your interests.

You may set your browser to reject cookies, or tell you when a cookie is being sent.

Cookies are necessary for some features of the website to work, e.g., to maintain continuity during a session. If they are not accepted, those features may not work properly.

Personal data stored electronically are password-protected. Encryption technology is used on our secured web areas. Our computer systems are placed in restricted areas. We only permit authorized employees to access personal data. These employees are trained on our privacy policies.

Hyperlinks to other websites are provided for your convenience. You will leave our website for another location that is not controlled by us. Our privacy policies do not apply to other websites. Please refer to the privacy policies of the other websites.

We may update this Statement. When we do, the changes will be posted on info.hktdc.com/privacy/index.htm.

By using our service, making an application or visiting our website, you consent to the collection and use of your information as outlined in this Statement.

Under the Hong Kong Personal Data (Privacy) Ordinance, individuals have the right:

• to check whether we hold personal data about you and to access such data
• to require us to correct inaccurate data
• to ascertain our policies and practices in relation to personal data and the kind of personal data held by us.